FAQs Spa Ealing

Frequently Asked Questions, Spa, Ealing

Welcome to the Serena Beauty & Spa FAQs page. Here we answer the most common questions about our beauty treatments, laser hair removal, massage services, bookings, and our beauty academy in Ealing, London. This page is designed to help you quickly find information and improve your overall experience with us.

About Serena Beauty & Spa

What is Serena Beauty & Spa?

Serena Beauty & Spa is a professional beauty salon in Ealing, West London, offering a wide range of treatments including facials, laser hair removal, massage, waxing, nails, and advanced skincare. We are known for our experienced therapists, high‑quality products, and personalised service.

Where are you located?

We are located at 33 Bond Street, London, W5 5AS, in the heart of Ealing. Our salon is easily accessible by public transport and nearby parking options are available.

How can I book an appointment?

You can book an appointment online through our website, by phone, or by visiting the salon in person. Online booking is available 24/7 for your convenience.

Do you offer gift vouchers?

Yes, we offer beauty gift vouchers that can be used on treatments or packages. Gift vouchers are ideal for birthdays, anniversaries, and special occasions.


Beauty & Spa Treatments

What beauty treatments do you offer?

We offer a comprehensive range of treatments, including:

Eyelash and eyebrow treatments

  • Facials and advanced skincare treatments
  • Laser hair removal
  • Waxing and threading
  • Massage therapy (relaxation, deep tissue, sports)
  • Nails (manicure & pedicure)
Do you use professional‑grade products?

Yes, we use high‑quality, professional skincare and beauty products to ensure safe and effective results.

What payment methods do you accept?

We accept cash, debit cards, and major credit cards.

Do you offer packages or discounts?

Yes, we regularly offer treatment packages, seasonal offers, and laser hair removal deals. Check our website or contact us for current promotions.